Date:27.12.2016, 14:51 Updated Get Real stories and added new case study. Chapter 12 : Demand Planning: Forecasting and Demand Management includes a reordered and clarified discussion of various forecasting methods, and incorporated material from the Chapter 12 supplement directly into the chapter. Chapter 10 : Sourcing and Supply Management includes an increased focus on sustainability, updated content to include contemporary topics such as low cost country sourcing and nearshoring, and added an insourcing/outsourcing solved problem and additional homework problems. New Features New chapter devoted to Sustainability (Chapter 16) as well incorporated a deeper discussion on sustainability issues throughout most chapters in the text. Updated and/or replaced all the opening vignettes throughout the textbook. Real, Integrated Examples - The book brings operations and supply chain management to life through opening vignettes, Get Real highlights, and rich examples throughout the book. Companies such as Disney/Pixar, HP, Boeing, IKEA, American Apparel, Starbucks, and Procter Gamble, to name a few, are used to illustrate how to address real operations and supply chain challenges. Chapter 6 : Managing Quality contains updated Get Real boxes covering food safety in the supply chain, and comparing cost of quality in manufacturing and services. The chapter has a new section on industry interpretations of ISO 9000, and a new.
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