Date:05.08.2016, 04:20 In charge of offering technical issue resolution via e-mail, phone and trouble ticketing. Ensuring that the ticket does not exceed the SLA. Determine training needs through quality checks, identifying training gaps conducting programs to enhance operational efficiency of the process. Personal Details Preffered Job Location : Chennai, Delhi, Gurgaon, Hyderabad, Nationality : India Download Resume : Click Here Technical Support Responsible for providing customer support for learners using the Learning Management System (LMS) and Assessment Platform. Identifying improvement areas implementing measures to attain customer satisfaction levels. Managed Liqwid Krystal CRM. The reports included 1.Populating Sales Data nerating Weekly/Monthly/Yearly Reports nitoring Backup les Tracking. Providing customer support and ensuring maximum customer satisfaction through achieving delivery service quality norms. Assist customers with complex queries regarding the learning platform by remotely accessing their desktop. Impart training to customers in system navigation and use of applications related to the platform.
The 12:06 AM Hall calls for Griffey Jr., Piazza. COOPERSTOWN, N.Y. (AP) - Two players who began their careers at opposite ends of the spectrum nearly three decades ago ended up in the same place on Sunday - with their names etched on plaques at the Baseball Hall of 12:03 AM Cowboys bus involved in fatal crash.